Frequently Asked Questions


Q. Do I have to tear down my existing site?
A. No, you don't have to tear down your existing site. In some cases it is advisable, but in cases where you have a large online catalog, extensively used forums or other heavily used features, you can simply have the Social Site Works product "front end" your existing site. This simply means your new site, can be the first set of pages and features your customers will see. You'll leverage all the features and technology of your Social Site Works based web site to drive customers to you, improve the customer experience, increase your customer retention and improve customer satisfaction. We can easily incorporate your existing site into the Social Site Works "front end" for a seamless transition into your old site.

Q. Can you customize my new site to look like my old one?
A. Yes, we can. In many cases, we can re-use much of the same art work, colors and navigation elements you have today. There are situations when we'll recommend you completely revamp your site given the direction of your business or association. As a normal part of our consulting process, we'll talk about your existing site and the best way to manage the transition.

Q. Can you add an e-commerce or shopping cart to my new Social Site Works web site?
A. Yes, we can and do offer e-commerce and shopping cart services as an addition to the basic Social Site Works product.

Q. What do I get with the Social Site Works product?
A. The Social Site Works product includes the following features and services:

- Web-based Content Management System (non-technical users to input events, pages, and multi-media)
- Search Engine Optimized site (SEO) (brings new visitors from search engines to your web site) SEO>>>
- Unlimited pages (quickly and easily create and post pages to your site)
- Audio, Video, and Podcasting (makes your site truly interactive) Advanced Communications >>>
- Event Calendaring (schedule events and tell your customers about them)
- Blogs (an open dialog about your company, markets or services) Advanced Communications >>>
- Newsletters (quickly and easily create, post and send to updated information to your customers) Advanced Communications >>>
- Membership Directory (allow customers to "sign-in" and gain more information)
- E-mail accounts
- Site Traffic Statistics (you can see where your customers are going on your site) Site Statistics >>>
- PC and Mac compatible
- and more...
- Fully Implemented, Hosting, Managed and Supported Site
- Free technical support and training when you need it.
- Most sites can be implemented with-in 2-3 weeks.

Q. Can you show me how the Social Site Works web services product can help my business?
A. Absolutely. By leveraging our vast consulting experience, we are able to help you think through the right features and uses for your business.

Q. What are the costs for setting up the Social Site Works web services?
A. While cost is always a concern for most businesses, we'll ensure you that by gaining a full understanding of your needs, what the Social Site Works web services product has to offer and the time needed to help you realize your objectives, we'll provide you with a very reasonable quote.

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